About No 11
No 11 is a private drug & alcohol treatment centre based in Kensington and Chelsea, providing specialist addiction services for individuals and families across the region. Regulated by the Care Quality Commission (CQC), the centre delivers evidence-based treatment programmes for Caring for adults under 65 yrs, Caring for adults over 65 yrs, Substance misuse problems.
Addiction is a complex, chronic condition that requires professional clinical support. No 11 provides a structured and compassionate environment where people can begin their recovery journey — whatever stage they are at, and whatever substance or behaviour has brought them to seek help.
The centre works with both self-referrals and professional referrals from GPs, social workers and other healthcare providers. Whether you are seeking private treatment, No 11 in Kensington and Chelsea can discuss the options available and help you or your loved one access the right level of care.
Treatment Services at No 11
Treatment at No 11 is tailored to each individual's needs, following a comprehensive initial assessment. The centre offers a range of evidence-based interventions designed to address both the physical and psychological aspects of addiction.
What to Expect from Treatment
Beginning treatment at a residential or community addiction centre can feel like a significant step. Knowing what to expect can help reduce anxiety and make it easier to take that first step.
On arrival at No 11, new clients are welcomed by the admissions team and introduced to the therapeutic community. The initial days of treatment typically focus on assessment, settling in and — where clinically appropriate — the beginning of medically supervised detoxification.
As treatment progresses, clients engage in a structured daily programme of individual therapy, group work, educational sessions and activities designed to support wellbeing and build recovery skills. The pace and content of treatment is personalised to each individual's needs and progress.
All treatment at No 11 is delivered in a confidential setting. Information about a client's treatment will only be shared externally in exceptional circumstances, and always in accordance with the centre's confidentiality policy.
Who Is No 11 Suitable For?
No 11 in Kensington and Chelsea provides drug & alcohol addiction treatment for adults who are struggling with dependency and addictive behaviour. The centre is a private facility, accessible via self-funding or private health insurance.
Treatment is appropriate for individuals at various stages of addiction — from those experiencing early problematic use to those with long-standing, severe dependency. No 11 also supports people who have previously been through treatment and are seeking additional support to maintain their recovery.
Family members and loved ones of people with addiction may also be able to access support through No 11's family programme. Contact the centre directly to find out what is available.
Admissions Process at No 11
The admissions process at No 11 is designed to be as straightforward as possible, while ensuring that each client receives the right level of assessment and support from the outset.
Regulation & Quality: CQC
The Care Quality Commission inspects all registered services against five key questions: Are they safe? Effective? Caring? Responsive? Well-led? Inspection reports are published publicly and updated regularly, so prospective clients and families can verify the quality of care independently.
View No 11's CQC inspection report →
Choosing a CQC-regulated treatment centre gives you confidence that the care provided meets nationally recognised standards of safety and quality.
Frequently Asked Questions
Location & Getting There
No 11 is located in Kensington and Chelsea. Contact the admissions team for detailed directions and information about parking, transport links and accommodation options for family members travelling from further afield.