CGL Norfolk Alcohol and Drug Behavioural Change Service

Drug & Alcohol Treatment Centre · Norfolk · NR1 1DL

CQC RegisteredDrug & AlcoholNHS Funded
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About CGL Norfolk Alcohol and Drug Behavioural Change Service

CGL Norfolk Alcohol and Drug Behavioural Change Service is a NHS-funded drug & alcohol treatment centre based in Norfolk, providing specialist addiction services for individuals and families across the region. Regulated by the Care Quality Commission (CQC), the centre delivers evidence-based treatment programmes for Caring for adults under 65 yrs, Caring for adults over 65 yrs, Substance misuse problems.

Addiction is a complex, chronic condition that requires professional clinical support. CGL Norfolk Alcohol and Drug Behavioural Change Service provides a structured and compassionate environment where people can begin their recovery journey — whatever stage they are at, and whatever substance or behaviour has brought them to seek help.

The centre works with both self-referrals and professional referrals from GPs, social workers and other healthcare providers. Whether you are seeking NHS-funded support, CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk can discuss the options available and help you or your loved one access the right level of care.

Treatment Services at CGL Norfolk Alcohol and Drug Behavioural Change Service

Treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service is tailored to each individual's needs, following a comprehensive initial assessment. The centre offers a range of evidence-based interventions designed to address both the physical and psychological aspects of addiction.

Caring for adults under 65 yrs Treatment Programme
CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk provides a specialist programme for caring for adults under 65 yrs, incorporating assessment, tailored therapeutic interventions and structured aftercare to support each client's individual recovery goals.
Caring for adults over 65 yrs Treatment Programme
CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk provides a specialist programme for caring for adults over 65 yrs, incorporating assessment, tailored therapeutic interventions and structured aftercare to support each client's individual recovery goals.
Substance misuse problems Treatment Programme
CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk provides a specialist programme for substance misuse problems, incorporating assessment, tailored therapeutic interventions and structured aftercare to support each client's individual recovery goals.
Medical Detoxification
For individuals with a physical dependency on alcohol, opioids or other substances, medically supervised detoxification is the first step in treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service. Detox is conducted under clinical supervision to ensure safety and manage withdrawal symptoms with appropriate medication where required.
Individual Therapy
One-to-one therapeutic sessions form the core of treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service. These sessions use evidence-based approaches including Cognitive Behavioural Therapy (CBT), motivational interviewing and relapse prevention to help clients develop insight into their addiction and build the skills needed for lasting recovery.
Group Therapy & Peer Support
Group therapy is a powerful component of addiction treatment, offering clients the opportunity to learn from shared experience, build social skills and develop a support network. CGL Norfolk Alcohol and Drug Behavioural Change Service facilitates structured group sessions led by qualified clinicians.

What to Expect from Treatment

Beginning treatment at a residential or community addiction centre can feel like a significant step. Knowing what to expect can help reduce anxiety and make it easier to take that first step.

On arrival at CGL Norfolk Alcohol and Drug Behavioural Change Service, new clients are welcomed by the admissions team and introduced to the therapeutic community. The initial days of treatment typically focus on assessment, settling in and — where clinically appropriate — the beginning of medically supervised detoxification.

As treatment progresses, clients engage in a structured daily programme of individual therapy, group work, educational sessions and activities designed to support wellbeing and build recovery skills. The pace and content of treatment is personalised to each individual's needs and progress.

All treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service is delivered in a confidential setting. Information about a client's treatment will only be shared externally in exceptional circumstances, and always in accordance with the centre's confidentiality policy.

Who Is CGL Norfolk Alcohol and Drug Behavioural Change Service Suitable For?

CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk provides drug & alcohol addiction treatment for adults who are struggling with dependency and addictive behaviour. The centre is an NHS-funded service, accessible via GP or drug and alcohol service referral.

Treatment is appropriate for individuals at various stages of addiction — from those experiencing early problematic use to those with long-standing, severe dependency. CGL Norfolk Alcohol and Drug Behavioural Change Service also supports people who have previously been through treatment and are seeking additional support to maintain their recovery.

Family members and loved ones of people with addiction may also be able to access support through CGL Norfolk Alcohol and Drug Behavioural Change Service's family programme. Contact the centre directly to find out what is available.

Admissions Process at CGL Norfolk Alcohol and Drug Behavioural Change Service

The admissions process at CGL Norfolk Alcohol and Drug Behavioural Change Service is designed to be as straightforward as possible, while ensuring that each client receives the right level of assessment and support from the outset.

1
Contact & Initial Enquiry
Get in touch with CGL Norfolk Alcohol and Drug Behavioural Change Service to discuss your situation in confidence. The admissions team will listen, answer your questions, and explain what treatment is available and how to access it.
2
Assessment
A comprehensive clinical assessment will be carried out to understand the nature and severity of the addiction, any co-occurring conditions, and your personal circumstances. This assessment shapes your individual treatment plan.
3
Funding & Admission (NHS/Funded)
NHS-funded treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service is accessed through a referral from your GP or local drug and alcohol service. Your worker can advise on eligibility and waiting times.
4
Treatment
Your tailored treatment programme begins, typically combining detoxification (if required), individual therapy, group work, and structured daily activities in a safe, therapeutic environment.
5
Discharge & Aftercare
As you approach the end of your treatment programme, CGL Norfolk Alcohol and Drug Behavioural Change Service will work with you to develop an aftercare plan that supports your continued recovery — including access to community services, support groups and follow-up counselling.

Regulation & Quality: CQC

Care Quality Commission Registered
CGL Norfolk Alcohol and Drug Behavioural Change Service is registered with and regulated by the CQC — England's independent health and social care regulator. All addiction treatment centres must meet CQC standards to operate legally.

The Care Quality Commission inspects all registered services against five key questions: Are they safe? Effective? Caring? Responsive? Well-led? Inspection reports are published publicly and updated regularly, so prospective clients and families can verify the quality of care independently.

View CGL Norfolk Alcohol and Drug Behavioural Change Service's CQC inspection report →

Choosing a CQC-regulated treatment centre gives you confidence that the care provided meets nationally recognised standards of safety and quality.

Frequently Asked Questions

Does CGL Norfolk Alcohol and Drug Behavioural Change Service accept self-referrals?
Yes, CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk accepts both self-referrals and professional referrals. You can contact the admissions team directly to discuss your situation and find out about available treatment programmes and any current waiting times.
What type of treatment does CGL Norfolk Alcohol and Drug Behavioural Change Service offer?
CGL Norfolk Alcohol and Drug Behavioural Change Service is a drug & alcohol addiction treatment centre in Norfolk. Treatment typically includes comprehensive assessment, medically supervised detoxification where required, individual and group therapy, and structured aftercare planning.
Is CGL Norfolk Alcohol and Drug Behavioural Change Service regulated by the CQC?
Yes. CGL Norfolk Alcohol and Drug Behavioural Change Service is registered with and inspected by the Care Quality Commission (CQC) — England's independent regulator of health and social care services. CQC registration means CGL Norfolk Alcohol and Drug Behavioural Change Service has met the required standards for delivering safe, effective and caring treatment.
How much does treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service cost?
CGL Norfolk Alcohol and Drug Behavioural Change Service provides NHS-funded treatment, meaning care may be available at no direct cost to you. Referral is typically made through your GP or local drug and alcohol service. Your worker can advise on eligibility and waiting times.
What addictions does CGL Norfolk Alcohol and Drug Behavioural Change Service treat?
CGL Norfolk Alcohol and Drug Behavioural Change Service treats a range of addictions and related conditions, including alcohol dependency, drug addiction (including opioids, cocaine, cannabis and prescription medications), gambling disorder, and dual diagnosis — where addiction co-occurs with a mental health condition such as depression, anxiety or PTSD.
Can I visit someone in treatment at CGL Norfolk Alcohol and Drug Behavioural Change Service?
Visiting policies vary by treatment centre and stage of treatment. During some early stages of residential treatment, contact with family and friends may be limited to allow the client to focus on their recovery. CGL Norfolk Alcohol and Drug Behavioural Change Service's admissions team can advise on their specific visiting policy.
How do I get urgent help in Norfolk?
If you or someone else needs urgent help with addiction, contact your GP, call NHS 111, or contact the Frank helpline free on 0300 123 6600 (24 hours). In an emergency, call 999. CGL Norfolk Alcohol and Drug Behavioural Change Service in Norfolk can also provide guidance on urgent referral pathways.
Does CGL Norfolk Alcohol and Drug Behavioural Change Service offer detox as part of treatment?
Many residential and some community treatment programmes include medically supervised detoxification as the first phase of treatment. CGL Norfolk Alcohol and Drug Behavioural Change Service will be able to advise whether a medical detox is appropriate for your situation following your initial assessment.

Location & Getting There

CGL Norfolk Alcohol and Drug Behavioural Change Service
Adobe House,5 Barton Way,Norwich
NR1 1DL
Norfolk

CGL Norfolk Alcohol and Drug Behavioural Change Service is located in Norfolk. Contact the admissions team for detailed directions and information about parking, transport links and accommodation options for family members travelling from further afield.

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